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Johnny (and Katie, his Assistant) are absolutely phenomenal! I was not going to buy a house at this stage of my life (retired) and because I was new to Raleigh where the laws and culture are different than those in my past. Once I met Johnny, I sensed how honest, open, sincere, and competent he was and that he would help and protect me through the whole process. He exceeded all of my expectations! Every detail of the process was dealt with including multiple inspections during the due diligence process, fairly conducted negotiations with the sellers, and a quick, perfect, no surprises closing. I am so very happy to have my "new" old house. My wildest dreams are coming true! Thank you, Johnny and Katie!
We worked with Chappell Residential for the sell and build of our new home. Although the build process was not flawless Johnny and Starla did everything they could possibly do to make our experience as positive as possible. Johnny did an amazing job negotiating our new build and we got an amazing deal. He worked just as hard on the sell of our Townhome and helped us navigate 9 offers and select the best one for us. I highly recommend Chappell Residential and we will definitely be using them again in the future.
We worked with Johnny and his team to sell our home and couldn't have made a better choice! From the start, Johnny offered advice (we began selling as a FSBO) without any expectation of compensation. When we finally decided to list the house, he was our first choice, mostly based on the low-pressure, high knowledge level during our first interaction. While our house/lot was "unique" and stayed on the market longer than we expected, Johnny and the team helped keep our heads cool and focused through the occasionally emotional process of selling a home you love. In the end, they were always available and very quick to reply to any questions or concerns we had. They steered us through to final closing and all the hurdles that can arise in the process. I hope Johnny, Starla, Ryan and team enjoyed working with us as much as we enjoyed working with them. Highly recommended!
"I will definitely work with them again"
Johnny and his whole team were excellent to work with. When I saw a house I was interested in buying, he explained all my options with selling or keeping my current residence. His knowledge of the raleigh market was invaluable as I weighed everything. It all went smoothly and I was under contract to buy and under contract to sell in a matter of days. Johnny and his whole team were available to answer any and all questions at any time. I will definitely work with them again on my next home purchase!
"On top of their game"
Four years ago they helped us buy a house in Mordecai. That went so well that we recently used them to sell a townhouse in NW Raleigh that we'd kept as a rental. This team is on top of their game and knows the local markets well. They gave us the best service we could imagine, and we would go straight back to them in the future if we needed to buy or sell a home in Raleigh.
"Literally the best!"
Chappell Residential was literally THE BEST! They were always so responsive and helpful, and we would not have gotten our new home without them!
"Johnny and his staff are amazing."
Johnny and his staff are amazing. He is extremely organized and made us feel like we were his only clients. I couldn't recommend him enough. His attention to our needs/wants in our future home was impeccable.
"easy and seamless"
Where to even begin! We were looking for a Realtor to help us begin our search for a new home in the downtown Raleigh area. We honestly picked a random name out of a list of Realtors in the area and gave Johnny a call. Not sure if I would go as far as saying "fate" but we could not have been any happier to work with Johnny and his team. Johnny was beyond knowledgeable about the Raleigh market and knew exactly what we were interested in. It was very easy working with Johnny as he is personable and the relationship he builds with his clients are unmatched. Johnny helped us sell our condo and purchase a new home. Selling one property and closing on another on the same day was stressful, but Johnny was able to make the process easy and seamless as possible. Johnny's greatest strengths as a Realtor are communication, knowledge of the market, and his connections. We will definitely be using Johnny in the future and highly recommend him to all of our friends and family! He's the best!
"Look No Farther for a Great Agent!"
We really couldn't have asked for a more professional, thorough and knowledgeable agent. Johnny took care of us from beginning to end and was always communicative and easy to reach. Look no further for an agent!
"We trust Johnny's knowledge and experience"
It was an easy decision to work with Johnny again when we decided to sell our townhouse and buy a single family home. Rebecca was very helpful and informative during our home search, including being flexible about fitting in viewings with our busy schedules. Johnny managed the sale of our townhouse, negotiating a final amount we were very happy with, in 7 days from when it went on the market. Johnny also supported us during every step of the purchase of our new home, including an extensive renovation process. We trust Johnny's knowledge and experience, which provided us with peace of mind throughout the entire process. Johnny and his team kept us updated about the progress of our closing and stayed very responsive to any questions we had. Johnny and team's knowledge of the homebuying process, the Triangle area, and the renovation process make them a valuable asset to anyone looking to buy or sell a home.
"Johnny and His Team are the Real Deal"
Superb! Brilliant! Johnny and his team are the real deal - experts in real estate and highly motivated. He gets my highest recommendation.
"Homes move quickly in Raleigh, but Nick was on top of it"
I would have never found my first home without the help of Nick Mclamb. He was patient and knowledgeable, and guided me through every step of the process. Being a single female buying a home, I felt so much better having Nick around, I really could trust him. He crawled under more houses then I can count, climbed into old and dark attics, and even got stung by a wasp, but remained patient with me throughout the process. Homes move quickly in Raleigh, but Nick was on top of it, he was very responsive, and ensured that if I was interested in a home, we would see it the same day. He was educated on the market and helped to ensure I made the best offer, without losing out to other potential buyers. Even after closing, Nick was available to help me with a few other issues that came up, and months later, he has checked in a few times to make sure things are going well. I could not recommend a better realtor to go through this process with!!
"You absolutely can not go wrong working with this team!!"
We never could have gotten our dream home without Johnny and Rebecca at Chappell Residential! My husband and I were first-time home buyers, and they helped make each step of the process smooth. Rebecca is such a hard worker, a lighting-fast responder and very persistent in getting all the information you need. She found the property that we ended up buying, and made sure we were in a position to win it, even though there were many offers. She is always positive and encouraging, and makes sure you feel comfortable every step of the way. Johnny is very experienced, knowledgeable and trustworthy. He helped us navigate our first time putting in an offer, and made sure it was as strong as it could be. You absolutely can not go wrong working with this team!!
"It was a pleasure!"
Rebecca was incredibly helpful on the purchase of my first home!! She helped me find exactly what I was looking for and made the process go as smoothly as it could have. It was a pleasure!
"The Thing We Love Most About Johnny is the Fact That We Can Trust Him"
We've sold 2 homes and bought 1 home within the past year with Johnny and team. Johnny is a calming presence in what can be a stressful situation of buying and/or selling a home. He and his team have always been nothing but professional, helpful and dependable. The thing we love most about Johnny is the fact that we can trust him. We know he has done his homework, he knows the market, he knows the law and he will protect us and look out for our best interest. You cannot go wrong with choosing Chappell Residential!!
"I Would Highly Recommend"
I would highly recommend Johnny and his buyer specialist Rebecca Ellis. I was pretty specific about the property I was looking for and the MLS notifications were missing the mark. Rebecca went online herself and found the perfect place within an hour or so after it was posted by the seller's agent. Johnny gave excellent advice on how to secure this property as multiple offers were expected. He was right and my offer was accepted that evening. I definitely will use them for the sale of my present home!
Rebecca was incredibly helpful in buying our home. Would especially recommend using them if you're a new home buyer. They helped us learn about the process and were very responsive and adaptive especially when the sellers threw us curve balls. Johnny was a strong force to back up Rebecca when sellers pushed back during negotiations. Great team!
"Very Knowledgeable and Reliable"
I worked with Rebecca on buying my first home and had a great experience! She is very knowledgeable and reliable. Rebecca takes the time to ensure her clients needs are met because she truly cares about helping you find the perfect home.
"We Look Forward to Working with Johnny Again!"
Johnny was a great help to us during our first home buying experience. He proved to be very knowledgeable of the area and quickly understood the type of neighborhood we were looking for, which was very helpful as we were new to the area. We were consistently impressed with Johnny's quick response times and flexibility. He frequently answered our emails within an hour, even on weekends and after business hours. Johnny also proved to be very flexible in scheduling showings and meetings around our busy schedules and tight timeline. We also greatly appreciated Johnny's help in educating us about the negotiations and mortgage application process. Johnny negotiated a great deal for us and also worked with our lender and attorney to ensure the closing process went smoothly. We plan on and look forward to working with Johnny again in the future!
"Our Process was Thoroughly Enjoyable"
We were always told that buying a home is very stressful, however our process was thoroughly enjoyable! While working with Johnny we never felt pressured or like he was trying to sell us something. Johnny's attitude was always relaxed and patient yet to-the-point and informative. My wife and I had very specific requirements in a home and he did a great job finding homes that fit the bill exactly. He always responded to emails within an hour or two (most of the time immediately) and his schedule was always accommodating. Being first time home buyers there were aspects of the home buying process that we were unaware of, but Johnny explained the process and had fantastic recommendations of home inspectors, home insurance agents etc.
We cannot give Johnny a high enough recommendation. He's a great realtor and person. Thanks again, Johnny!
"He Found a Property that Fit My Criteria VERY Quickly"
I have worked with a lot of realtors over the years, and Johnny is one of the most professional. He listened well to what I wanted and found the property that fit my criteria VERY quickly. He stayed involved in the entire closing process and helped make my move very smooth. There is a wide range of realtors out there, but Johnny would be at the top of my list.
"Johnny is on the Job 24 Hours a Day"
I have worked with Johnny Chappell either directly or indirectly on three real estate transactions so far, and he has been great! Johnny was our agent buying and selling an investment property in Raleigh. I also referred my mother-in-law to him when she was looking for a home in Wake Forest. He was prompt with paperwork and made the process as painless as possible. Johnny is on the job 24 hours a day, and treats even the smallest property like a million dollar deal.
"Extremely Knowledgeable, Professional, and Helpful"
Johnny helped us with the marketing and sale of our downtown condo and the purchase of our new home inside the beltline. At every step of the process, he was extremely knowledgeable, professional, and helpful in every possible way. He went the extra mile to promote the value of our property to prospective buyers and their agents, and was diligent in helping us find, negotiate, and close on a new home that is great for our family's needs. He was ALWAYS responsive to our questions and requests. He knows the Raleigh market inside-out, and understands every step of the real estate process. He was especially helpful with the intricacies of purchasing a new construction home. We would recommend him enthusiastically!
"Responsive... A Pleasure to Work With"
Johnny was truly a pleasure to work with. We were first time home buyers and he made the process so easy and stress-free. He was extremely knowledgeable (even giving us references for handymen!) and responsive whenever we had questions or concerns. I would highly recommend him to anyone!
"In Less Than 3 Weeks, Johnny Sold Our House and Found Our New Home"
Tom and I were so fortunate to have found such a detail oriented realtor. Johnny Chappell listened to our needs. He found a property that suited our personality and life style .Johnny always made himself available to us retuned every call on a timely manner. In less than 3 weeks, Johnny Chappell sold our house and found our lovely new home. Thank You.
"He Genuinely Cared About My Goals"
I've been fortunate enough to work with Johnny three times, twice as a seller and once as a buyer, in Carrboro and Raleigh. Johnny really did his research regarding comparisons and price ranges for each property over time and set realistic expectations about what the market was like. He genuinely cared about my goals in terms of dates, price, etc and took those into account when making his recommendations, offering multiple options of how to proceed. I actually ended up moving before my house closed in Raleigh and Johnny took it upon himself to maintain the yard and let inspectors and others into the home due to my unavailability - I didn't even ask, he just told me he was going to do it and not to worry about it. I recommend him to all of my friends and plan on soliciting him for approval on my next home purchase even though I am a thousand miles away.
"Couldn't Have Asked for More in a Realtor"
Johnny was a pleasure to work with. He is very friendly and knowledgeable about the entire real estate process and was also able to provide some helpful tips about renovations and remodeling. Johnny worked hard to secure us the best deal possible and was easy to reach and quite responsive via text, phone, or email. Couldn't have really asked for more in a realtor. I would definitely recommend Johnny for purchasing your next home.
"He Spent a Saturday Showing Me Around"
He spent a Saturday showing me around the downtown Raleigh area. I am from out of town so I do not know the area well. He showed me the pros and cons of different areas. He is very knowledgeable and personable.
"We Couldn't Have Asked for a Better Realtor!"
Our experience working with Johnny was wonderful! We couldn't have asked for a better realtor to sell our house! He was very easy to work with and made all aspects of our home selling process run smoothly. Not to mention our house was under contract in just over two weeks!! Who could ask for anything better!! I would most definitely recommend Johnny!
"We are Beyond Satisfied"
We had the pleasure of working with Johnny Chappell on the purchase of our home in Raleigh. We were beyond satisfied with his attentiveness, knowledge, advice, friendliness and follow through from our very first email with him. He used helpful apps which supported our search like DocuSign and AgentFolio which kept both our search and our purchases moving. Through this process we were able to find a perfect house for us. After working with Johnny, I would not use any other realtor in Raleigh.
"A Wonderful Person and an Excellent Realtor!"
Johnny was wonderful to work with! Incredible professional, knowledgeable and paid great attention to detail. We were first time home buyers and he was so helpful and patient with us, never rushing us and answering all of our questions. He is also very easily reached and responds to emails VERY quickly. We had unique needs for the layout of our house and other realtors just didn't seem to care/get it. Johnny took the time to understand and found us the PERFECT house. I recommended him to a close friend and they found a home within a week and are raving about working with him. His knowledge of downtown neighborhoods and older homes was also incredibly helpful. We knew we wanted to live within the belt line and knew we wanted an older home, but were intimidated about buying an older property. Johnny was able to help us know what would be easy to fix and what would be hard to handle and helped us to find just the right mix of old and quirky without buying a fixer-upper. Just a wonderful person and excellent realtor!
"He was Extremely Responsive Throughout"
Johnny was great to work with. He was extremely responsive throughout the whole process which meant I got answers right away. He was available at almost anytime via phone, email or text. This was the first time I've purchased a home and he made it a quick and smooth process. He was able to recommend loan officers, inspectors, contractors and more. He was also very knowledgeable about the area and local regulations
"I Would Recommend Him Anytime"
Johnny is very informative and great at what he does. He communicated very well with all parties involved and all ways kept us up to date. I would recommend him anytime for his services.
"We Were So Lucky to Have Him as Our Agent"
Johnny has made our out of state purchase as smooth as a breeze! He was on time for our showing and quick to response whenever we have questions. Since we are not familiar with the market in the area, we relied heavily on his expert advice in the negotiation process which he was right on with the deal. Johnny was very professional and always on top of our things. He was very thoughtful and thorough before, during and even after the closing of our home. He treats our deal as if it was his own. We were so lucky to have him as our agent! Thank you Johnny for your excellent service!!! You're a gold star agent!
"Johnny Chappell is the Best in the Business!"
Johnny Chappell is the best in the business! He has been very, very quick to respond to any questions or inquiries from the moment we reached out to him to closing on our home. He is very knowledgeable about the area and helped me quickly make a confident decision with his expert advice. Dealing with Johnny has been a real pleasure and he always has your best interests in mind when scouting for you and dealing with other selling agents. Johnny got me a great deal on the house and connected me with several service professionals that I needed during the buying process (i.e. inspections, attorney, mortgage professionals, etc.). He is also a very nice person to top it all off.
I will always deal with Johnny and recommend him to anyone buying or selling a home.
"I Would Recommend Him to Anyone"
It was a pleasure working with Johnny Chappell. He had the right balance of knowledge - no nonsense attitude - keen business sense - realistic approach and was very focused on selling my home - fast. I would highly recommend him to anyone I cared about.
"I Have No Doubt that Johnny Chappell was the Key to My Success"
Buying a new home is a challenge in and of itself. Add in a small budget and no clue as to how things work, and it’s downright daunting. Johnny took a very overwhelming process and made it a cake walk. He was extremely responsive and available when I needed help or had questions. Even with major limitations, Johnny was able to show me several home options in my desired location. The end result was an outstanding property that I am proud to call my first home. I have no doubt that Johnny Chappell was the key to my success.
"He's Leagues Better than Any Other Realtors We've Dealt With"
It was great working with Johnny- he's leagues better than any of the other realtor's we've dealt with. Johnny is very responsive; if he can't talk to you right away, he calls right back. He's also extremely diligent, and follows up with every request and clarification with the right energy and detail. I recommend him to anyone looking for an effective agent who's good to work with.
"He is One of the Most Responsive Guys I Have Ever Known"
I have had the chance to work with Johnny, He is one of the most responsive guys I had ever known. His work was more than perfect to me. Not once did he not answer my call or got right back with me. I would highly recommend Johnny for all and any time.
"I Would Recommend Johnny Chappell to Anyone"
Johnny Chappell is a consummate professional. He was always very attentive, punctual, and willing to work around my schedule. He is very knowledgeable about the market and helpful with the buying process. He also knows many people in the banking and inspection business and was able to recommend them to me, as I am new to the area. I would recommend Johnny Chappell to anyone looking to purchase a home!
"He Was Right There...Every Step of the Way"
I purchased my new townhome in fall of 2011. Johnny was the best while helping me find my new home. He listened to what I was looking for in a home, how much I was comfortable spending, and where I wanted to be. He didn't send me listings for houses that weren't what I wanted and steered me to just the right place for me. He was patient while I whittled down the list of homes to the one I purchased. (We looked at the final 2 at least 3 times) When it came time to close he was right there walking me through every step of the way. He also found some great professionals to help me with financing, home inspections and legal expertise. I've already recommended Johnny to a few friends and will continue to do so.
"Johnny is an Honest, Hardworking, and Talented Realtor"
Johnny is an honest, hardworking and talented realtor. He was able to sell our home in the toughest market of our lifetime. On top of that, our neighborhood was one of the hardest hit by foreclosures so we faced some difficult competition when it came to price. His virtual tour practically sold the house to our buyer before they even arrived.
On our purchase, Johnny listened to what we wanted which helped us find our home without wasting time looking at dozens of homes. He responds quickly to questions and goes that extra mile to help you through what can be a complicated and mentally tough process. Simply, he makes it easy. We are ecstatic with our new house and can't thank Johnny enough for his help.
"Johnny was Great!!!!"
Johnny was great!!! I told him what I wanted in a first home and he took me around Raleigh, helping me find what I wanted. Very patient with me as far as finding the right home and goes the extra mile to ensure you get what you want. He was very helpful throughout the whole process and couldn't have asked for anyone better to help me buy my first home.
"Johnny Went Above and Beyond"
Selling agent for a condo we purchased. All details handled expertly. Johnny went above and beyond what anyone could have expected. He also helped us with rental aspects for this property, again using superb skills, indefatigable energy, and diffusing humor when I was getting weary of the process. I recommend him for any real estate transaction within his skill set -- the result of working with him was not only great -- it was fun too!
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